BigCommerce Review 2026

By Editorial TeamUpdated June 20, 2026

The open e-commerce platform built for high-volume scale.

4.6

/ 5.0

Quick Answer

BigCommerce is a hosted enterprise-grade store builder that charges zero transaction fees and includes robust multi-channel inventory tools.

The Verdict

BigCommerce is Shopify's strongest direct competitor. It stands out by including features built-in that Shopify requires paid apps for (like product reviews, customer groups, and multi-currency). Most importantly, they do not charge platform transaction fees. However, their pricing threshold model means if your store succeeds, you'll be forced to upgrade to more expensive plans.

Pros

No transaction fees on any plan, regardless of which payment gateway you use
Massive suite of built-in out-of-the-box features (no need to buy dozens of apps)
Excellent multi-channel selling capabilities across Amazon, eBay, and social media

Cons

Automatic upgrade to higher plans once you cross annual sales thresholds
Interface and theme customization are less intuitive than Shopify
Limited template designs compared to Squarespace and Shopify

Pricing & Plans

Plan	Price	Key Features
Standard	$39/month	0% transaction fees · Unlimited products and storage · Multi-channel selling integration · Up to $50k annual sales cap
Plus	$105/month	Everything in Standard · Customer segmentation and groups · Abandoned cart saver tools · Up to $180k sales cap
Pro	$399/month	Everything in Plus · Custom SSL certificates · Faceted search product filters · Up to $400k sales cap

Who Should Use BigCommerce

Growing e-commerce brands with 100+ products who want robust inventory management.
Store owners looking to avoid transaction fees and reduce their reliance on paid apps.
B2B and wholesale merchants who need native customer segmentation and volume pricing.

Who Should NOT Use BigCommerce

Absolute beginners looking to launch a small, simple store (Squarespace is much easier).
Bloggers or content creators where selling products is secondary to content publishing.

What to Consider

The Standard plan ($39/mo) caps your annual sales at $50k. Crossing this upgrades you to Plus ($105/mo).
Theme customization requires working within their Stencil framework, which can have a learning curve.
Page loading speeds are outstanding, but depend on proper image compression and clean app usage.